Terms of Service
Accepting these terms
By creating an account or using Under Our Tree you agree to these terms. If you do not agree, please do not use the service.
What we provide
Under Our Tree is a family Christmas product that lets families share wish lists, run a Gift Exchange and share memories. The free tier is available to families of up to 3 people. A Family Pass unlocks additional features for a single Christmas season.
Your account
You are responsible for keeping your account credentials secure and for all activity that takes place under your account. You must be 13 or older to create an account. You may not use the service on behalf of a third party without their permission.
Acceptable use
You may use Under Our Tree only for lawful personal and family use. You may not use it to harass, abuse or harm others, to distribute unlawful content, or to attempt to gain unauthorised access to any part of the service.
Family Pass payment
The Family Pass is a one-off payment per family per Christmas season. It is not a subscription. We will state the price clearly before you pay. Payments are processed securely by a third-party provider. Refunds are available within 14 days of purchase if you have not used any paid features.
Wish list privacy
Under Our Tree guarantees that the owner of a wish list will never see who has claimed items on that list. This is a core product guarantee and we will not knowingly alter it.
Our content
The Under Our Tree name, logo and product design are our intellectual property. You may not copy or repurpose them without our written permission.
Your content
You retain ownership of any content you add (wish lists, photos, names). By adding content you grant us a limited licence to store and display it to your family members as the product requires. We do not claim ownership of your content.
Service availability
We aim to keep the service available throughout the Christmas season but we cannot guarantee uninterrupted access. We are not liable for losses caused by downtime or service changes.
Changes to these terms
We may update these terms. If we make material changes we will notify you by email before the change takes effect. Continued use after that date means you accept the new terms.
Contact
Questions about these terms: hello@underourtree.co.uk